Resort · Ubud (Bali) · Bali
The Alena Resort A Pramana Experience
A peaceful, adults-oriented resort in Ubud's lush surroundings, with a notable 9.5 guest rating and a reputation for attentive service.
- Free shuttle to Ubud centre
- Daily afternoon tea and welcome drink
- Spa, yoga, and an outdoor pool
9.5
Perfect
1037 reviews
Booking.com 9.5 · 1037 reviews
About
The Alena Resort A Pramana Experience
The Alena Resort A Pramana Experience sits in the village of Lodtunduh, about 1.3 km from the Patung Bayi monument and a short drive from Ubud's centre. The property is designed around calm: rice-field views, a garden, sun terrace, and a pool with loungers. Guests arrive to a welcome drink, and the staff are consistently praised for going out of their way.
Accommodation ranges from Deluxe Rooms to one-bedroom villas with private pools. Every room includes air conditioning, a terrace or balcony, tea and coffee facilities, and a minibar. There's a full-service spa with massage, sauna, and jacuzzi, plus free yoga classes. The restaurant serves Balinese and international dishes, and the bar lounge has live entertainment.
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Exceptional service — Guests repeatedly praise the staff for being friendly, attentive, and proactive - from solving requests to celebrating special occasions with a cake.
- Great value — For a five-star resort, guests feel the price is fair, especially given the included extras like afternoon tea, welcome drink, fruit basket, and free shuttle.
- Thoughtful inclusions — Free daily afternoon tea, a welcome drink, fresh fruit, and a 15-minute foot massage are mentioned positively by several guests.
- Peaceful setting — The resort's quiet location amid rice fields and jungle views is a highlight for those seeking relaxation away from the bustle of Ubud centre.
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Worth weighing
3 to weigh- Remote location — The property is set away from the centre, which some guests find too far from the action; a free shuttle helps, but it takes 20–30 minutes to reach town.
- No pets allowed — The hotel does not accept pets, so those travelling with animals will need to look elsewhere.
- Limited check-in window — Check-in is only possible between 14:00 and 23:30, which could be inconvenient for late-night arrivals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Classic Villa
Family Suite
Super Deluxe Room
- 1 King-size bed
Luxury Room
Luxury One-Bedroom Villa
Family King Suite
- 2 Single beds
- Garden view
- Shower
- Bathtub
- Air conditioning
Deluxe Room
- 2 Single beds or 1 Double bed
- Garden view
- Shower
- Bathtub
- Balcony
Luxury Suite
- 1 King-size bed
- Shower
- Bathtub
- Balcony
- Air conditioning
Pool One-Bedroom Villa
- 1 King-size bed
- Garden view
- Shower
- Private pool
- Bathtub
Pool Villa
- 1 King-size bed and 1 Sofa bed
- Garden view
- Shower
- Private pool
- Bathtub
Classic One-Bedroom Room
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Outdoor swimming pool
- Pool with view
- Sun loungers
- Beach umbrellas
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage (full body, back, head, foot)
- Body scrub, wraps, facial, manicure, pedicure
- Yoga class
- Fitness centre
Food & Drink
- Restaurant
- Bar/Lounge area
- Snack bar
- In-room breakfast
- Special diet menus
- Outdoor dining area
- BBQ facilities
- Welcome drink
- Tea and coffee facilities
- Electric kettle
- Mini-bar
Services & Extras
- 24-hour reception
- VIP check-in/out
- Luggage storage
- Locker room
- Currency exchange
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Car hire
- Tours/Ticket assistance
- Paid airport shuttle
- Valet parking
Room Amenities
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
- Free toiletries
- Dining table
- Cookware/Kitchen utensils
- Dryer
- Flat-screen TV
- Safe deposit box
Activities
- Diving
- Snorkelling
- Hiking
- Horseback riding
- Cycling
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.5/10 from 1,037 reviews
Booking.com · 9.5 · 1037 reviews
9.5Verified guest“The rooms were excellent, especially the pool area. The staff were courteous and always ready to help.”
9.5Verified guest“A small, quiet hotel with a lovely pool. Rooms were clean and nicely decorated - ideal for a two-day relaxing break. Breakfast was very good, and restaurant prices were fair for this category. The 15-minute foot massage and afternoon tea were a nice touch.”
9.5Verified guest“The staff were extremely friendly and could solve any issue we had.”
9.5Verified guest“We loved the welcome drink, modern clean rooms, and the fact the property felt new. The free shuttle into town was handy, and we appreciated the daily fresh fruit bowl. The pool was lovely, and the staff friendly and helpful.”
9.5Verified guest“The staff went beyond expectations, surprising me with a birthday cake and singing on my special day. My room had a huge bathtub that felt like a luxury soak after a long day.”
9.5Verified guest“Wonderful atmosphere and stylish interior. Breakfast was individualised, and we enjoyed the afternoon tea, water, and fruit that were included. The restaurant serves excellent meals. Yoga and a 15-minute massage were part of the stay, along with a walk through the rice fields. We loved the peace and the Balinese vibe.”
04 — Location
Getting around Ubud
The property sits in Ubud.
Getting to town: A free shuttle takes guests to Ubud centre in about 20–30 minutes, making it easy to explore the shops, cafes, and temples.
Nearby attractions: The hotel is 1.3 km from Patung Bayi, and about a 5-minute drive from Kemenuh Butterfly Park. Rice fields are within walking distance.
Getting around: Car and bicycle rentals are available on-site, and a paid airport shuttle can be arranged. Valet parking is also provided.
Banjar Silungan, Lodtunduh .Mas-Ubud. Gianyar, Ubud, Bali, Indonesia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:30
- Check-out
- By 07:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 50 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:30, and check-out is from 07:00 to 12:00.
Does the hotel offer airport transfers?
Yes, a paid airport shuttle is available. The hotel also provides car hire and valet parking.
Is there a free shuttle to Ubud centre?
Yes, guests mention a free shuttle that takes about 20 to 30 minutes to reach the town centre.
Are pets allowed at the resort?
No, pets are not allowed at The Alena Resort.
What wellness facilities are available?
The resort has a spa with massage treatments, a sauna, steam room, jacuzzi, and a fitness centre. Free yoga classes are also offered.
Is breakfast included in the room rate?
Several guests mention that breakfast is provided, and it is described as very good, but the input does not specify whether it is always included as standard.
The bottom line
The Alena Resort is a well-regarded choice for travellers seeking calm and attentive service in Ubud. Its strengths lie in the staff, value, and peaceful setting, though the remote location may not suit everyone. For those who prioritise relaxation and are comfortable using the shuttle, it's a strong pick.
9.5Based on 1037 guest reviews and ratings across categories.
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